How Businesses can Benefit from Cloud Collaboration Solutions
Businesses need to be collaborative to achieve any level of success. From deciding what tools to use within the company, what services to provide, or support for customers (internal and external), it’s difficult to achieve success without collaboration. In this new remote environment, teams are spread out all over the world, and communication can be […]
What is E-fax?
Long gone are the days when you needed paper to communicate with others. As modernization started to take place across various industries, we have developed more convenient and faster ways to communicate with other people in business settings. Faxing is not the exception. It remains true that fax is still widely used, but with a […]
VoIP Systems for Small Business: The Features We Love for Excel Technologies
The pandemic left the world changed forever. While many have returned to their pre-pandemic lives as they were, for most, things have been forever changed, small businesses included. After realizing how comfortable and even more productive it is, employees now prefer work-from-home or hybrid work modalities-from-business, this means quick adaptation to the new normal is […]
Cloud Communications: Why They’re Perfect for Businesses
When you’re googling “business voice solutions,” you’ve probably gotten many results that mention cloud communications. And why shouldn’t you? Cloud communications have only grown in popularity over the years, with experts predicting an 11% increase this year alone. But as it’s grown, the cloud communications industry has gotten more and more muddled. Hundreds of providers […]
Are Hosted Phone Systems Reliable?
Business owners have enough on their plate as it is, the last thing they need to worry about is the reliability, whether it’s reliability from vendors, employees, or most important, their business communication systems. A phone system is the lifeblood of their business. It allows customer support to communicate with customers and sales to manage […]
What to Expect from a Great Cloud Phone System
Finding the perfect cloud phone system can be difficult. Especially after the remote work boom. Everywhere you look there’s a new provider selling the “latest and greatest” cloud phone solution. But you’re often left wondering: what does a great cloud phone system actually look like? We’re here to answer that question! While your preferences may […]
5 Tips to Help Your Call Center Excel
All businesses should have a designated customer service team and call center – whether it’s staffed with three people or three hundred people. But it’s not enough just to have them, you’ve got to make the most of them. Which is why we’re going to share some tips and tricks to help your current call […]
