Small Business Telephony: The Key Features You NEED Now!
Communication is a main pillar of any business and having quality internal and external communication systems is important no matter how small a business is. At times small business owners overlook the importance of having a complete phone system in place that has quality features. Just because a business is small, doesn’t mean that the […]
Understanding the Core Features of a Cloud Communication Platform
If you’re someone who’s owned or managed a business, odds are you’ve heard of cloud communications, and know what a cloud communication platform is. Probably ad nauseum. But do you really understand the core features of a cloud communication platform – what makes it what it is? And do you understand how they could impact […]
Maximize Productivity and Collaboration with ExcelTelecom’s Remote Work Systems
Digital tools have become increasingly important in recent years as more and more people work from home or other remote locations. The COVID-19 pandemic accelerated this trend, making digital tools for remote work even more critical. In this blog post, we will look at some of the best remote work systems ExcelTelecom offers remote workers […]
The 5 BIG Benefits of Integrating Microsoft Teams into Your Phone System
In today’s fast-paced business world, staying connected with clients and employees is critical to success. Microsoft Teams has become a popular tool for instant messaging, video conferencing, and file sharing. However, it lacks a key component for seamless communication: a phone system. A cloud-based phone system with Teams integrations can provide your company with numerous […]
Planning For Remote Workers and the Future of the Office
An interesting stat from Gallup shows that 70 million workers can do their job remotely and only 20% of the workforce works full-time on-site. Those are staggering numbers when it comes to the future of the office and the return to on-site work. These numbers are a good sign that remote work isn’t going away […]
Business Communication Trends for 2023
Just like that, 2022 is coming to an end! And if this past year has taught us anything, it is that technology is advancing faster than ever, and communications aren’t being left behind. There’s a lot to think about when it comes to business communications and avenues for your customers to connect with you. Let’s […]
A Business Guide to SIP Lines
There’s no denying that the popularity of cloud, VoIP, and other internet-based communications solutions have skyrocketed over the last few years. Solutions like cloud PBX and VoIP systems kept businesses running during the pandemic, and allows over 30% of Canadian employees to work remotely full-time, boosting their mental health and their overall productivity! All because […]
How To Support Remote and Hybrid Workers
As you know, the COVID pandemic has forever changed the workplace. Not only how we work, but where we work. It has forced businesses to accept the individual’s work preference – whether it’s hours available, technology, or location — or else. You can accomplish that with cloud communications. According to a recent state survey […]
What to Look for in a New Business Phone System
Congratulations! You’ve decided to upgrade your business’s phone system. However, finding the perfect phone system for your business can be ’the hard part.’ When choosing a new business phone system, you need to decide which features are important to your employees and which system (traditional or virtual) will support those features. So, what should you […]
Future-Proof Your Workplace with A Unified Communications Solution
In this new era of remote work, communication and collaboration tools have become a vital part of a business’s tech stack. These tools enable employees all over the globe to meet, collaborate and easily share information among each other. Unified Communications providers continue to update and upgrade their solutions’ features and functions. If you’re using […]
