Service Contract

Excel Telecom offers various warranty plans to cover the labor and equipment for service calls. The right warranty plan for your company is determined by your business needs.

Having a service contract provides benefits such as priority on technical service over clients with no service contract and benefiting from a preferential hourly rate on labour.

 

COVERAGE PLANS

Complete warranty

Benefit from our most comprehensive warranty for your phone system covering parts, labour for repairs or maitenence and software assurance from the manufacturer.

 

Hardware and labour warranty

This plan covers parts and labor for repairs or maintenance.

 

Manufacturer software assurance

The Software Assurance covers your phone system software by the manufacturer in case of malfunction.

 

Bank of hours

The time bank allows you to buy in advance a fixed number of hours for repairs, maintenance or when making additions or changes to your system.

 

 

Warranty   

Coverage

Complete coverage

Hardware and labour

Software assurance

Bank of hours

Part for repairs, maintenance

     

Labour for repairs, maitenance

 

    

Manufacturer assurance for the software, corrective patches

     

Preferential hourly rate for additions, moves and changes

    

 

A service that provides peace of mind for our customers.